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Zuddl Trust Center

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Security Overview

At Zuddl, security is built into every layer of our platform. We follow a secure-by-design approach, embedding security controls across infrastructure, application development, and operational processes.

Infrastructure Security

Our platform is hosted on secure cloud infrastructure with strong network controls, encryption, and continuous monitoring to protect against unauthorized access.

Application Security

We implement a Secure Software Development Lifecycle (SSDLC) that includes secure coding practices, code reviews, automated security testing, and dependency scanning to identify and remediate vulnerabilities early.

Access Control

Access to systems and data is restricted based on the principle of least privilege. We enforce role-based access controls (RBAC), Single Sign-On (SSO), and multi-factor authentication (MFA) for critical systems.

Monitoring & Detection

We maintain centralized logging and real-time monitoring to detect suspicious activities. Security events are continuously monitored and investigated.

Security controls are continuously validated through automated scanning, monitoring, and periodic third-party assessments.

Incident Response

We have a formal incident response process to quickly identify, contain, and remediate security incidents, with defined communication and escalation procedures.

Data Privacy

We are committed to protecting personal data and supporting global privacy regulations. Our privacy program is designed to ensure transparency, accountability, and user control over personal data.

Customer data is retained only for the duration of the contract and a defined retention period, after which it is securely deleted.

Data Protection Principles

Data minimization and purpose limitation
Encryption of data in transit and at rest
Strict access controls and monitoring

Data Subject Rights

We support user rights under applicable privacy regulations. Under GDPR, these include the right to access, rectify, delete, restrict processing, port data, and object to processing. Under CCPA/CPRA, these include the right to know, delete, correct, opt-out of sale/sharing, limit use, and non-discrimination. For specific rights applicable to your jurisdiction, please refer to our Privacy Policy or contact privacy@zuddl.com.

Cross-Border Data Transfers

We implement appropriate safeguards, including Standard Contractual Clauses (SCCs), to ensure lawful and secure international data transfers.

Subprocessors are reviewed periodically and monitored for compliance with security and privacy requirements.

Documents

COMPLIANCESOC 2 Type 2

Subprocessors

Knowledge Base (FAQ)
  • How does Zuddl protect data through encryption?
  • What is Zuddl's incident response process?
  • What tools are used for vulnerability detection?
  • How are user access and authentication managed?
  • What certifications do your AI providers have?
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Zuddl Trust Center Updates

New SOC 2 Type II Report Available

Compliance

We are pleased to share that our latest SOC 2 Type II report is now available through our Trust Center.

The audit covers the Security, Availability, and Confidentiality Trust Services Criteria and reflects our ongoing commitment to maintaining a strong security and compliance program.

Authorised customers and prospects can access the updated report through our Trust Center.

We appreciate the trust our customers place in us and remain committed to maintaining the highest standards of security, availability, and confidentiality.

If you need help using this Zuddl Trust Center, please contact us.
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